Shipping policy

Last Updated: 12.10.2025


Thank you for shopping with Glowpulsstore. Please read our full shipping policy below.


Shipping Availability (IMPORTANT)

Glowpulsstore currently ships only within the United States.
We do not offer international shipping.


Order Processing Time

Orders are processed within 1–3 business days.
During peak seasons, processing times may slightly increase.


Shipping Times (USA Only)

Estimated delivery time:

📦 Standard Shipping: 7–12 Business Days

Delivery times depend on the carrier, weather, holidays, and other external factors.
We cannot guarantee exact delivery dates.


Tracking Information

Once your order ships, a tracking number will be emailed to you.
Please allow 24–48 hours for tracking updates to appear.


Lost or Missing Packages

(Strict Policy — Please Read Before Purchasing)

Once an order has been handed to the carrier, Glowpulsstore is no longer responsible for the package.
The carrier is fully responsible for delivery.


📌 If the package is marked “Delivered”

If the carrier marks your package as Delivered, we cannot issue refunds, replacements, or credits.
If you cannot locate the package, please check:

  • Your mailbox or porch
  • With neighbors or household members
  • Your local post office

If still not found, you must contact the carrier directly and file a stolen/missing package claim.


📌 If the package is lost in transit

If tracking shows the package is lost before delivery:

  • You must contact the shipping carrier
  • You must file a lost package claim with them
  • The carrier is responsible for investigating and resolving the issue

Glowpulsstore does not replace or refund packages that are lost during transit.


📌 Incorrect or Incomplete Addresses

Glowpulsstore is not responsible for:

  • Incorrect addresses entered by the customer
  • Incomplete addresses
  • Old addresses
  • Undeliverable locations

No replacements or refunds will be issued for these orders.


Shipping Fees

Shipping fees are non-refundable, even if:

  • The package is delayed
  • The package is lost or stolen
  • The carrier returns the package due to address issues


Delays Outside Our Control

We are not responsible for delays caused by:

  • Weather
  • Carrier issues
  • Holidays
  • Natural events
  • Incorrect addresses

• • High demand seasons