Last Updated: 12.10.2025
Thank you for shopping with Glowpulsstore. Please read our policy carefully before placing an order.
🚫 All Sales Are Final
We do not accept returns or exchanges.
This includes:
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Wrong item ordered
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Change of mind
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Disliking the product
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Fit or size issues
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Delays caused by the carrier
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Packages marked “Delivered” but not received
All sales are final once the order is placed.
🛠 Damaged or Defective Items
If your item arrives damaged or defective, contact us within 48 hours of delivery with:
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Order number
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Clear photo/video of the issue
Once verified, we will issue a refund to your original payment method.
We do not send replacements.
🚫 Lost or Missing Packages
Once an order is handed to the carrier, the carrier becomes responsible for the delivery.
If the package is marked Delivered:
We cannot issue refunds or replacements.
You must contact the shipping carrier to file a claim.
If the package is lost in transit:
You must file a claim with the carrier.
Glowpulsstore does not refund or replace lost-in-transit packages.
🚫 Incorrect Addresses
Glowpulsstore is not responsible for orders shipped to:
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Wrong addresses
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Incomplete addresses
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Old addresses
No refunds or replacements will be issued.
💳 Refund Processing
Approved refunds (damaged/defective only) are processed within 3–7 business days, depending on your bank.
📮 Contact Us
For damaged/defective claims: